Quality assurance: Strategic Briefing (2014)

Strategic Briefings
Published: Jan 2014
Author: Vic Citarella

Please note that this has not been updated since it was published.

This briefing considers what social care providers, commissioners and regulators can do, individually and together, to assure the quality of their services and products.

Importantly, it looks at the part that can be played by customers in checking quality for themselves and on behalf of others. It considers four levels of quality assurance - ensuring safety, complying with standards, improving quality and learning about what works.

Aimed at: Commissioners and Social Care providers.

Number of pages: 3
Product code: AD-STB-007
Quality assurance: Strategic Briefing (2014)

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