Location: /

Brief Guides

Image: Customer Guides: Accessible guidance for practitioners to use with people accessing services, families and carers, to help them understand important issues and the support available to them.

Accessible guidance for practitioners to use with people accessing services, families and carers, to help them understand important issues and the support available to them.

  • Page 1 of 3
Assessment: Brief Guide (2018)

Published: Mar 2018

Assessment: Brief Guide (2018)

An adult social care assessment is a process which identifies what people want to achieve in order to maintain or improve their wellbeing, whilst having as much independence and control over their day-to-day life as possible This Brief Guide explains in simple terms what an assessment is and how it works, along with practical advice to help ensure they are effective.

Aimed at: People accessing services, carers and families, social care practitioners.

Number of pages: 6
Preview available.
Product code: AD-CUG-021

Mental Health Act assessments: Brief Guide (2018)

Published: Jun 2018

Mental Health Act assessments: Brief Guide (2018)

The Mental Health Act (1983) is the main piece of legislation that covers the assessment, treatment and rights of people with a mental health disorder. This Brief Guide aims to provide accessible, clear information that supports people and carers throughout the Mental Health Act assessment process.

Aimed at: Adults and carers

Number of pages: 6
Preview available.
Product code: AD-CUG-022

Sexual Exploitation: Brief Guide (2017)

Published: Oct 2017

Sexual Exploitation: Brief Guide (2017)

This Brief Guide provides a clear and concise overview of the roles and responsibilities of social care services around the sexual exploitation of adults. Written for individuals accessing adult social care and their carers, it outlines what to expect of services and professionals in this area of work.

Aimed at: People accessing services, families and carers.

Number of pages: 6
Preview available.
Product code: AD-CUG-020

What are information, advice and advocacy? Brief Guide (2014)

Published: Jan 2014

What are information, advice and advocacy? Brief Guide (2014)

Please note that this has not been updated since it was published.

What is the difference between information, advice and advocacy? This helpful guide explains exactly that.

Local authorities are required to give people information and advice about social care, regardless of their eligibility for support, and this guide explains what people can expect from the information they receive. This is part of a larger suite of Brief Guides on a variety of topics and the series can be useful in meeting the requirement to provide information and advice about social care.

Aimed at: The public, information officers and practitioners who are supporting adults and their families.

Number of pages: 6
Product code: AD-CUG-011
What are outcomes? Brief Guide (2014)

Published: Jan 2014

What are outcomes? Brief Guide (2014)

Please note that this has not been updated since it was published.

If a person needs care or support, their outcomes are what they want their care and support to help them achieve. Any care and support they receive should be aimed at helping them achieve their outcomes.

This Brief Guide provides a jargon-free introduction to outcomes, explains how they work and sets out what to expect.

Aimed at: All service users.

Number of pages: 6
Product code: AD-CUG-013
What are the Deprivation of Liberty Safeguards (DoLS)? Brief Guide (2014)

Published: Jan 2014

What are the Deprivation of Liberty Safeguards (DoLS)? Brief Guide (2014)

Please note that this has not been updated since it was published.

Councils have to ensure that people who are unable to make their own decisions about where they live are safeguarded from having their liberty restricted. It is essential that the public, families and carers understand what these safeguards are.

This Brief Guide provides a jargon-free introduction to the Deprivation of Liberty Safeguards (DoLS), explains how they work and sets out what to expect.

This is an updated and revised version of the original Brief Guide (first published in June 2013) and takes into account the Supreme Court ruling in 2014 that further clarified the legal definition of being ‘deprived of liberty’.

Aimed at: All service users.

Number of pages: 6
Product code: AD-CUG-008

What are the Deprivation of Liberty Safeguards (DoLS)? Brief Guide – Easy Read version (2017)

Published: Feb 2017

What are the Deprivation of Liberty Safeguards (DoLS)? Brief Guide – Easy Read version (2017)

Councils have to ensure that people who are unable to make their own decisions about where they live are safeguarded from having their liberty restricted. It is essential that the public, families and carers understand what these safeguards are.

This updated Brief Guide, presented in an Easy Read format, provides a jargon-free introduction to the Deprivation of Liberty Safeguards (DoLS), explains how they work and sets out what to expect. It also takes into account the Supreme Court ruling in 2014 that further clarified the legal definition of being ‘deprived of liberty’.

Aimed at: All service users.

What is a carer? Brief Guide (2013)

Published: Jan 2012

What is a carer? Brief Guide (2013)

Please note that this has not been updated since it was published.

This guide provides an introduction based on learning from experience and from research. It tells you what a carer is, and provides advice and insight from other carers.

Anyone may become a carer but the evidence shows that many people know little about what being a carer involves.

Aimed at: Anyone working with adults.

Number of pages: 6
Product code: AD-CUG-002
What is a family group conference for adults? Brief Guide (2017)

Published: Jun 2017

What is a family group conference for adults? Brief Guide (2017)

A family group conference is a facilitated decision-making meeting, which aims to help the individual and/or family find solutions to problems. This might be where there are concerns about an adults’ safety or wellbeing, encouraging the family to find their own lasting solutions by building on their strengths and resources.

This Brief Guide explains what this service is and how it might help people accessing services and their families.

Aimed at: People accessing services, carers and families; social care practitioners, including social workers and family group conference coordinators.

Number of pages: 6
Preview available
Product code: AD-CUG-019
What is a Relevant Person's Representative? Brief Guide (2016)

Published: Jun 2016

What is a Relevant Person's Representative? Brief Guide (2016)

The role of the Relevant Person’s Representative (RPR) can be problematic and prone to misunderstanding. This Brief Guide focuses on clarifying the legal standing and purpose of the RPR. It also provides an accessible means of explaining the role and responsibilities to anyone who is appointing or taking on the role of the RPR.

Aimed at: All social care practitioners, including Best Interest Assessors, carers and service users.

Number of pages: 6
Preview available.
Product code: AD-CUG-015
  • Page 1 of 3