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Resources for CQC regulated adult social care services

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Mapping Research in Practice for Adults resources to the Care Quality Commission (CQC) key lines of enquiry (KLOEs).

When inspecting care services, the Care Quality Commission asks five key questions. The care service will receive a rating on each of the five key questions following standard KLOEs. Providers should refer to the CQC website for full information and guidance on the KLOEs for adult social care services.

This Mapping Resource outlines relevant Research in Practice for Adults resources to provider organisations, linking to the five key CQC questions.

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CQC Key Lines of Enquiry - all results 

  • Search for all resources tagged with CQC key lines of enquiry

Are they safe?

  • By safe, CQC mean that people are protected from abuse and avoidable harm.


Are they effective?

  • By effective, CQC mean that people's care, treatment and support achieves good outcomes, helps you to maintain quality of life and is based on the best available evidence.


Are they caring?

  • By caring, CQC mean that staff involve and treat you with compassion, kindness, dignity and respect. 


Are they responsive to people’s needs?

  • By responsive, CQC mean that services are organised so that they meet people's needs.


Are they well-led?

  • Are they well-led? By well-led, CQC mean that the leadership, management and governance of the organisation make sure it's providing high-quality care that's based around individuals needs, that it encourages learning and innovation, and that it promotes an open and fair culture.

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