Previously one-to-one support.

In addition to our scheduled delivery programme of resources and events we offer tailored support to organisations, including local authorities, Clinical Commissioning Groups, third sector providers or any type of organisation involved in the design or delivery of adult social care or aligned services.

Partners receive 2 days of tailored support as part of their membership but it can also be purchased separately. If you would like to discuss tailored support options, please contact

We work in partnership to develop a package of support which meets the organisational needs and helps the development of staff competence and confidence.

Menu workshops

For further details about our full range of menu workshops,  please click here.

We also offer a menu of full and half-day workshops we can tailor and deliver to you. With a two day Tailored Support allowance, you can have four half-day or two full day workshops or equivalent.

Workshop topics for September to March include:

  • Finding and appraising research
  • Evidence-informed decision making
  • Reflective practice and supervision
  • Implementing successful change
  • Analysis and critical thinking in assessment

Training Packages

We can develop and deliver a training package which can include workshops, webinars and/or practice tools, according to a agreed specification. All of our training includes the application of training transfer techniques to ensure that the workshop experience translates into practice. We work with subject experts to deliver our training.

Recent topic areas include:

  • Analysis and critical thinking in assessment
  • Finding, appraising and using evidence
  • Supervision
  • Decision-making
  • Change in Practice
  • Safeguarding Adults

Evidence scope

An evidence scope is a rapid overview of the main research, literature and policy on a particular topic based around some key questions. It aims to provide information about the main themes, messages and implications for practice as well as signposting to further reading.

This enables your organisation to take an evidence-informed approach to the development and delivery of services. Previous examples include:

  • How can practice be strengthened in relation to self-neglect?
  • How are decisions made around social care/ health funding for services provided under Section 117 of the Mental Health Act 1983?

Knowledge exchange

A knowledge exchange brings together people who have knowledge of an area of practice to share their experience and expertise in answer to particular questions about how to do something. Knowledge exchanges reflect the evidence that:

  • People hold valuable information from their experience about what is likely to work.
  • People are not necessarily aware of the knowledge they have; therefore, it requires a particular type of conversation to make the knowledge explicit.
  • Individual and organisational practice knowledge can be tested and understood better by considering it against the wider evidence-base of other forms of evidence.

We can provide both face-to-face and telephone knowledge exchanges.  We work with you to refine the detail of the knowledge exchange, source participants, facilitate the discussion and produce a written report. This is a useful way of discussing topics with colleagues or organisations who may be geographically distant.

Change projects

Change projects identify an area of practice, take account of the available evidence, pilot new ways of working and evaluate the impact.

It is a collaborative approach to developing more effective ways of using sound research into everyday practice, combining experiment with innovation, reflection, evaluation and action-learning. It is a dynamic process, working together to design handbooks and practical tools that translate research evidence into practice.

The primary aim of any change project is to influence and, ultimately, improve outcomes for adult social care-users and carers. It is central to the change project process that projects:

  • hold improved outcomes for the service-users and carers central to their aims
  • adopt an evidence-informed approach to all aspects of development
  • seek to include service users and carers and/or their views in the change project
  • are practical and hands-on
  • result in a product or event that can be shared widely to help improve practice.

Our next change project will be Implementing an Outcomes Approach, and will involve a number of our Partners in both Development and Pilot phases. Previous change projects have been on the following topics:

  • Effective Assessment on the Frontline
  • Safety Matters
  • Working Together (Carers Project)
  • Analysis and Critical Reflection