Putting people at the heart of services; making outcomes meaningful

23 February 2015

Putting people at the heart of services; making outcomes meaningful Improve your understanding and reinvigorate your practice with this one-day conference looking at how to implement outcomes-led approaches.



26 March 2015, Birmingham


  • Non-members: £190
  • Individual memberships and subscribers: £95
  • Organisational members: included in annual membership package

Book your place: contact events@ripfa.org.uk / 01803 847264

Improving outcomes for individuals and communities lies at the heart of all social care and support. It is also a key aspect of meeting the requirements of the Care Act, and it's important we get it right.

Although as a sector we are committed to working in an outcomes-focused way, it can be difficult to know how to take this overarching concept and move beyond the page and into practice. During the day we will look at the ways in which we can put outcomes at the heart of services to deliver positive change for people.

This conference will reinvigorate the way you think about outcomes and revitalise your practice in reality, to help you develop and implement outcomes-led approaches in your organisation.

Sessions and speakers:

  • Bernard Walker, Chair of the Professional Assembly, The College of Social Work
  • Setting the context: Outcomes and the Care Act (Claire Crawley, Senior Policy Manager, Department of Health)
  • Meaningful and measurable (Dr Emma Miller, Senior Research Associate, University of Strathclyde)
  • Commissioning for better outcomes (Patrick Hall, Practice Development Manager, SCIE and Karen Newbigging, Senior Lecturer in Health Care Policy and Management, University of Birmingham)
  • Stay Up Late’s manifesto for change (Paul Richards, Director/ Co-founder, Stay Up Late Andrew Walker and Madeleine Denny, Stay Up Late ‘Gig buddies’ project)
  • Talking about outcomes is not enough…. (Alison Petch, Director, The Institute for Research and Innovation in Social Services)
  • Learning from Making Safeguarding Personal (Adi Cooper, ADASS Safeguarding Adults Co-Lead)

Learning outcomes:

Participants will be able to:

  • Understand the new policy context: Care Act 2014, definition and requirements.
  • Identify a range of approaches that can be used to develop meaningful and measurable outcomes.
  • Explore practical methods and implications for: recording and reporting on personal outcomes or, commissioning services.
  • Understand how the learning from Making Safeguarding Personal can be used to develop meaningful outcomes.
  • Understand what working in an outcomes-focused way can achieve from the perspective of people who use services.

Aimed at: Commissioners, managers, directors, strategic leaders, and practitioners.

To book a place, or for further information please email events@ripfa.org.uk or telephone 01803 847264.

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