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Conformance statement

Research in Practice for Adults is committed to ensuring everyone can access our website. This includes people with sight problems, hearing, mobility and cognitive impairments as well as users with dial-up, older browsers or newer technologies such as smartphones and tablets.

If you have any comments and or suggestions about our website please don't hesitate to contact us by emailing ask@ripfa.org.uk.

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Conformance to guidelines

Research in Practice for Adults endeavours to follow best practice for web accessibility with reference to RNIB Surf Right Guidelines for web accessibility and the Website Accessibility Initiative (WAI) guidelines, published by the World Wide Web Consortium (W3C). Not all of the requirements of the WAI Web Content Accessibility Guidelines 2.0 (WCAG 2.0) are met owing to technical challenges, backwards-compatibility issues and the security restrictions placed on us by our network of partners.

The site is tested regularly to ensure that we are working toward these standards. Please note that owing to the ever-changing nature of the internet and the software used to access it, we do not guarantee full compliance with all of these standards and have designed with certain compromises to balance user requirements with the need to achieve the greatest degree of compatibility for the majority of users.

In the event that your chosen combination of hardware and software fails to access our website, please contact us explaining the nature of the issue and we will do our best to provide access by the most practical means.


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We test the website on the following operating systems:

  • Windows XP, Windows Vista, Windows 7, Windows 8, 8.1 and Windows 10.
  • Mac OS-X
  • Android mobile and tablet
  • Linux - Ubuntu, Mint, Debian, Centos

We test the website using the following browsers:


  • Internet Explorer 7, 8, 9, 10 11 and Edge
  • Chrome
  • Firefox
  • Opera


  • Chrome
  • Firefox
  • Safari
  • Opera


  • Apple iOS - Safari
  • Android - Default web browser and Chrome

We have chosen these browsers because they are the most common, covering over 98% of all web users.


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Browser security and accessibility

Avoidance of client-side scripting: certain requirements of WCAG 2.0 Guidance allow reliance on accessibility-supported JavaScript or other client-side scripting. The security policies of local authorities and academic institutions in our Partner network prevents us deploying many client-side technologies, in which case other means may be used to provide important information and functionality. Should this compromise accessible use of our site, please contact us to discuss alternative methods of accessing our content.


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Image Alt text and accessibility

As standard, from April 2015, we have chosen to use Alt text to label all images in order to achieve consistency in describing all elements of the page.


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Access keys

Access keys are keyboard shortcuts which allow the user to navigate around a website or a piece of computer software without having to use a mouse or other pointing device. Originally promoted as a government standard, they have a number of drawbacks including cross-platform and cross-browser compatibility and the occurrence of conflicts with existing keyboard shortcuts for other software. For these reasons we do not use them.


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Our links always use link text that makes sense out of context, for example ‘download our Frontline Briefing on Safeguarding (PDF)', so that what we're linking to should be clear to everyone.


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We use Vimeo for our videos because it's the most accessible way to present videos online that we know of, however, we cannot control the accessibility of video functionality through different devices, operating systems, browsers, or under various Internet Service Providers and host organisations' security policies.


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Content pulled in from social media, such as Twitter and facebook

In some parts of our site, we display content that has been pulled in from social media sites. These sites often restrict the ways in which content can be displayed, and sometimes this means it is not as accessible as we would like. We try to keep these to a minimum and provide alternative content.


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iFrames are used to embed the content from one page of a website inside another. While iFrames are not considered particularly modern or accessible technology by current standards, they remain an effective means of embedding content within our web pages. We try to ensure that all our iFrames are labelled with titles and alternative (Alt) text. On a small number of pages, some browsers produce an unlabelled iFrame. We cannot guarantee that iFrames will display correctly, or at all, under different devices, operating systems, browsers, or under various Internet Service Providers and host organisations' security policies.


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Visual design

This site uses cascading style sheets (CSS) to define the formatting and layout of pages including fonts, colours and sequence of items on the page. If your browser or browsing device does not support style sheets, the content of each page is designed to be still readable.


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Accessibility issues across a large site

We cannot guarantee to find every accessibility issue in a site containing over 2,000 pages. If you find a problem on any page, please email ask@ripfa.org.uk and we will try to fix it.


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Document downloads

A small amount of content on our site is provided in PDF (Portable Document Format) or Word document format. If you find you can't open these, you may need to install some free software:


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Alternative formats

If you want any information on this site in an alternative format please email ask@ripfa.org.uk with your details, and tell us what you need. If it’s easier, you can call us on 01803 869753.


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