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Evidence-informed communication

Good communication is not just about clear verbal or written articulation; it’s a combination of skills that includes listening, understanding and sharing information.

Can home care visits be replaced with video communication?

Essex County Council has just completed a pilot project looking at whether it is possible to replace home care visits with video calls as part of reablement care packages. Here they discuss their findings and the role that they think video communication can play.

Working with complexity

As human beings we are by our very nature, complex. As individuals, within the world we inhabit with our families, friends, communities and beyond we all experience complexity in our lives.

From ‘successful’ to ‘useful’ – an exploration of failure

Determining the success or failure of social work interventions often relies on the application of measures that may overlook alternative unexpected outcomes or the multiple perspectives of people accessing services. Lydia Guthrie asks whether it is possible to move away from simplistic notions of ‘failure’ towards an approach that takes a broader view of outcomes and considers the experiences of people accessing services to determine the ‘usefulness’ of services instead.

Safeguarding adults – understanding good practice

The Care Act 2014 put the safeguarding of adults on a legal footing for the first time. Its implementation over the past two years, supported by national initiatives such as Making Safeguarding Personal, means that social care researchers, practitioners and managers have been testing out a range of responses to support adults at risk of abuse or neglect to improve or resolve their circumstances.

Using a mentalising approach to support relationship-based practice

Mentalising is not a new thing. The term may not be immediately familiar, but it puts a name to something many of us are doing on a daily basis without even realising. It is a process that we use to reflect on, explore, and interpret our own and other people’s thoughts, beliefs, experiences and feelings, and how these influence behaviours and actions.

Coercive control: the driving force behind domestic abuse

Controlling or coercive behaviour is a deliberate act which reduces an individual’s space for action, self-worth and self-determination. It creates an environment in which further abuse can be perpetrated. An understanding of controlling or coercive behaviour can’t be optional if social workers are to be confident that they are promoting and not jeopardising the service user’s safety.

Supporting best social work practice in safeguarding

The law recognises that a pattern of coercive control is the root of domestic abuse. Understanding and working with this new offence is very important for social workers in relation to their safeguarding practice with people who have care and support needs and who may be at risk of harm or abuse.

Domestic abuse and dementia: what do we know?

Domestic abuse is a widespread issue and the prevalence of dementia is increasing with our ageing population. It’s tempting to hope that longstanding abusive relationships somehow become more positive with age. The limited evidence we have suggests that, especially following the onset of dementia, this is not the case.

How can we involve people in safeguarding adults?

Involvement of people with care and support needs and their families and communities is a key theme in both the Care Act 2014 and broader public policy. Marmot (2010) highlighted that public bodies don’t only have an obligation to engage with users and carers – they also need to demonstrate that this engagement is happening. So how are councils from across England doing this when it comes to safeguarding adults?

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