| Personalisation and User Engagement |
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1 October 2009MIC, LondonThe personalisation agenda places an onus on local authorities to ensure that input from users stays central to the change process. What does this mean in practice and how are authorities working with users and user-led organisations? Where and how can users have input? What are the risks and the practical implications? This event explored experience and evidence. '... good balanced day providing a comprehensive and informative way to challenge people to become involved without fear and uncertainty.' (delegate after the event) Todor Proykov User Engagement: Definitions, Values and Policies Nigel Owen User Led Organisations - What Will Work? Tasman Oxlade Working With User-Led Organisations Vincent Kelly Transforming Social Care: User Engagement in Wandsworth |